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WHAT DO WE DO WITH YOUR INFORMATION:

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

  • When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, language, and the website you visited before our site. We also collect information about how you use our products or services.
  • We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rate, etc.
  • We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the laws concerned.
  • Understand and enhance your experience using our Site, products, and services;
  • Process, manage, complete, and account for transactions;
  • Create and manage the online accounts you manage on our Website;
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • Communicate with you about promotions, upcoming events, and news about products and services;
  • We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection, or investigation, prosecution, and punishment of offences as well as of cyber incidents;
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

CONSENT:

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. Phone number shared by user through website, exhibitions, pop-ups, social media for purpose of receiving information, talking to design experts, and receiving marketing material implies user has provided consent to be contacted by Phone, SMS, Whatsapp. If user wishes to be specifically contacted via any one preferred channel, SILVER LINE CENTRE will be obliged to do so.

How do I withdraw my consent?

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [ 7304496539 ] or e-mailing us at: silverlinecentre@gmail.com


  • Prepaid and COD Orders: You can cancel orders within 24 hours of placement. For prepaid orders, we can issue a credit note or replace the item with another product of equal value.

DISCLOSURE:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We do not share your personal data with third parties without your prior consent, other than:-

  • Additionally, we may disclose your personal data to third parties, including prepaid payment instrument issuers, reward programs, and other payment services, that you have opted for. Such disclosures are necessary to provide you with our services, comply with legal obligations, enforce our user agreement, and support marketing and advertising activities. We may also share your personal and sensitive data with government agencies or law enforcement if legally required or if we believe it is necessary to respond to legal processes or protect the rights, property, or safety of our users or the public.
  • To comply with laws or to respond to lawful requests and legal process;
  • To protect the rights and property of Us, our agents, customers, and others, including to enforce our agreements, policies, and terms of use:
  • In an emergency, including to protect the personal safety of any person; and
  • We may internally share your personal data within the Group companies, including with our corporate entities, affiliates, and partners, to provide you with access to their services andproducts.

PAYMENT:

We use third-party payment gateway for processing payments. We do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI- DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY SERVICES:

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Our Site may, from time to time, contain links to and from other websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data, and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

LINKS:

When you click on links on our store, they may, sometimes, direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

  • We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
  • We work to protect the security of your information during transmission by using Secure Sockets Locker(SSL) software, which encrypts the information you input. SSL allows sensitive information such as credit card numbers, UID’s and login credentials to be transmitted securely.
  • We follow the Payment Card Industry Data Security Standard(PCI DSS) when handling branded credit cards from the major card schemes.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
  • We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
  • It is important for you to protect against unauthorized access to your password and your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
  • The information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical, and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties who have a legitimate business need for such access.

COOKIES:

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

  • We automatically collect information using “Cookies”. Cookies are small data files stored on your hard drive. Among other things, cookies help us improve our Site, our marketing activities, and your experience. We use cookies to see which areas and features are popular and to count visits to our Site.
  • Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you set your browser to reject cookies, some features may become unavailable. For more information on how to reject cookies, see your browser’s instructions on changing your cookie settings.

DISPUTE RESOLUTION

In the event of any dispute, difference or claim arising out of this Privacy Policy, the same shall be settled in accordance with the Laws of India through regular judicial process, and the courts of Mumbai, India shall have exclusive jurisdiction.

AGE OF CONSENT:

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION:

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [ 7304496539 ] or by e-mail at [ silverlinecentre@gmail.com ].